Videos The Basics - What is Konnect Insights? The basics of Social Listening Reports part 1 The basics of Social Listening Reports part 2 Win With Data using Konnect Insights' Dashboards & BI Tools Dashboard BI Tools - Konnect Insights Customer Experience Mgmt. Platform - Engage with your customers in meaningful ways make them happier Workflow management to efficiently manage all customer conversations with ease. Turn Around Time (TAT) Reports - Analytics for team performance, measure your team and get better